COVID-19 POLICY
If you have a fever, cough, shortness of breath, or have been around someone who has these symptoms or has been diagnosed with Covid-19 in the past 14 days before your appointment, please reschedule and do not come to the office. Thank you!
24-HR CANCELLATION POLICY
Please provide a minimum of 24 hours notice when cancelling or rescheduling your appointment(s). If 24 hours notice of cancellation is not provided, you will be charged in full for the appointment. Payment is due before your next appointment.
TARDINESS
Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. Please be on time for your appointment.
SICKNESS
Massage/bodywork is not appropriate care for infectious or contagious illness. Please cancel your appointment as soon as you are aware of an infectious or contagious condition. If it is within the 24-hour notice period, the cancellation fee may be waived.
WHAT TO KNOW BEFORE YOUR APPOINTMENT
Please:
Arrive clean and free from fragrances.
Silence your cell phone before you come through the front door in order to maintain a quiet, relaxed environment.
Provide yourself enough time after your appointment to relax….
When booking your appointment, please specify if any of the following apply:
Known allergies
Special health care needs/concerns
Mobility issues
If pregnant, advise how many weeks/doctor’s written permission
PAYMENTS & DISCOUNTS
Payment in the form of cash, Visa, Mastercard, Venmo or Flexible Spending/HSA cards.
ETHICS AND RESPECT FOR EACH OTHER
Sexual behavior by the client toward the therapist is always unethical and inappropriate. Such behavior will result in immediate termination of the session with payment due in full.
The massage/bodywork profession has a code of ethics and respects clients’ rights of confidentiality. Consent must always be given for any massage procedure.
Booking an appointment with The Dalles Massage indicates that you have read and agree with these policies.